We only deliver to Belgium and the Netherlands,
for orders for other countries, write to info@flexiqgames.com

We only deliver to Belgium and the Netherlands

Privacy statement


For FlexiQ (BV), with registered office at Hertenbos 3, 2960 Brecht and company number BE0780647981 (hereinafter referred to as “FlexiQ”, “we”, “us”, “our”), the protection of your personal data and privacy are very important.

By visiting our website, you are communicating certain personal information to us. Therefore, you should be able to trust us to handle this data with care and confidentiality.

FlexiQ BV always handles personal data with great care and does so with complete transparency to all persons involved. Below you can read what data we collect from you, how and for what purpose we do this, what your rights are and how you can exercise them.

Persons to whom this privacy statement applies

This privacy statement describes the processing of personal data of all persons who visit the website of FlexiQ BV.


Personal data: A personal data is any information that can be traced to an identified or identifiable natural person. These are of course obvious data such as your name, address, gender,… but also things like your job preferences, courses taken and consumption habits.

Processing of personal data: A processing is any operation performed with personal data. This includes the collection, recording, organization, retention, updating, modification, retrieval, consultation, use, transmission, dissemination, making available, association, blocking, erasure and destruction of data.

Legal grounds

The law provides certain scenarios in which it is permissible for a party to process personal data. We process your data in the cases that:

What personal data do we process

When you visit our website, we process the following personal data about you but in doing so we anonymize your IP address so that we can never link it back to you:

We use the following types of cookies:

When you visit our website, we process the following personal data about you but in doing so we anonymize your IP address so that we can never link it back to you:

What we use your personal data for

We use your personal data to ensure the correct operation of our website, on the one hand, and to make your browsing experience as pleasant and smooth as possible, on the other.

We also use your (anonymized) personal data to compile statistics and perform analyses based on them. This is for the purpose of detecting certain trends and tendencies in order to optimize our website and better tailor it to our target audience.

For example: If we notice that a particular page on our website is little to no visited we know that it is difficult for our visitors to find or that visitors have little/no interest in it.
In addition, we use the information about your browsing behavior on our website to optimize our marketing campaigns and target groups in a more targeted manner.

Under no circumstances will your data be used for purposes around profiling or automatic decision-making.

Who has access to your personal data

To process the data below, we use the tool Google Analytics:

In doing so, appropriate precautions are taken so that neither we nor Google can link this data to you.
To capture your browsing and clicking behaviour, we use the software Hotjar. We share the captioned data with Facebook and LinkedIn to show you relevant ads on those pages. We will never do this without your consent, and you can refuse such processing at any time.

We never sell the personal data we have collected to third parties or share it with parties outside the European Union.

How long personal data is kept with us

You can disable or delete all installed cookies from your computer or mobile end device at any time through your browser settings (usually under “Help” or “Internet Options”). Each type of browser has its own settings for managing cookies. The information can be found on the help page of the browser you are using.
The following data will be deleted after 50 months from your visit:

This data is immediately anonymized upon receipt and thus cannot be traced directly to you.

How do we protect your personal data

We make every effort to ensure the secure processing of your personal data. To this end, we have implemented various technical and organizational security measures to protect personal data from unauthorized access, unauthorized use, loss and theft.

The most important are:

In the event of a data leak that could potentially impact your rights and freedoms, you will be notified in the manner required by law.

What are your rights?

You have the right at any time to:

In the event that you wish to exercise any of these rights or file a complaint, you may do so by sending an e-mail with an accompanying copy of your identification card to info@flexiqgames.com or by mail to the headquarters address.

You also have the right to complain to the local data protection authority:
Data Protection Authority
Printing Press Street 35 1000 Brussels Belgium
+32 (0)2 274 48 00

Changes to this privacy statement

This privacy statement was last updated on March 13, 2022.

To be in order with the most current regulations and advice from the Data Protection Authority, this statement may be updated from time to time.

It is expected then that most changes will be minimal. Should significant changes be made we will communicate this clearly through our website and (if possible) by e-mail.

Contact us

If you have any further questions after reading this privacy statement, please contact us at the following contact information:

FlexiQ BV
Hertenbos 3
Brecht 2960